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Frequently Asked Questions

Find answers to common questions about our handcrafted products
We typically ship orders within 2-3 business days. Delivery times vary by location, but most orders arrive within 5-7 business days.
Yes! Many of our handcrafted items can be customized. Please contact us with your specific requirements and we'll be happy to create something special for you.
We accept returns within 30 days of purchase. Items must be unused and in original condition. Custom or personalized items cannot be returned unless defective.
Yes! All our products are lovingly handcrafted by skilled artisans. Each piece is unique and may have slight variations that add to its charm and authenticity.
Care instructions vary by product. Generally, we recommend gentle cleaning with a soft cloth and avoiding harsh chemicals. Specific care instructions are included with each item.

Why Shop With Us

  • 🔒 Secure Payment

    Your transactions are protected with industry-leading encryption and security protocols.

  • 🎨 Handcrafted Quality

    Every item is carefully crafted by skilled artisans with attention to detail and quality.

  • ↩️ Easy Returns

    Not satisfied? Return within 30 days for a full refund, no questions asked.
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What Our Customers Say

1,00,000+ happy customers across India trust CraftBazar for their personalized jewelry

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How much time does it take to deliver?

Personalized orders typically require 5–7 days for dispatch. While our commitment is to dispatch orders within the specified timeline, it's important to note that the delivery period by the courier company is typically 4–7 days.

Is there any refund policy?

You can initiate a refund only if the product is damaged, defective, or wrong. T&C apply.

Is this Anti Tarnish?

Yes, our jewelry is anti-tarnish, waterproof and hypoallergenic.